Weather related service interruptions

Incident Report for Nexstream Services

Resolved

Posted Jul 18, 2024 - 13:14 CDT

Monitoring

We are currently seeing this as resolved.

Please contact our support desk at 830-990-1118 if you are still experiencing issues.

Posted Jul 18, 2024 - 13:14 CDT

Update

We are continuing to investigate this issue.

Posted Jul 18, 2024 - 09:50 CDT

Investigating

Some customers may be seeing weather-related issues with their wireless internet service currently.
We are also aware of power issues within the Fredericksburg area.

Our technicians are currently working on resolving the issue.

Posted Jul 18, 2024 - 09:49 CDT

This incident affected: High-Speed Internet (Gig+ Wireless, Wideband Wireless).