Investigating - We are currently investigating an issue impacting network performance for some of our Reach 360 customers. The issue is impacting customers sporadically and we are working with directly with our carrier partners to resolve the issue.
Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Dec 17, 08:02 CST
Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Dec 17, 08:02 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 17:53 CST
Nov 8, 17:53 CST
Update - We are continuing to investigate this issue.
Nov 8, 17:52 CST
Nov 8, 17:52 CST
Investigating - We are currently investigating an issue impacting network performance for some of our Reach 360 customers. The issue is impacting customers sporadically and we are working with directly with our carrier partners to resolve the issue.
Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Nov 8, 15:46 CST
Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Nov 8, 15:46 CST
High-Speed Internet
Partial Outage
Gig+ Fiber
Operational
5G Wireless
Operational
Reach LTE Wireless
Partial Outage
Wideband Wireless
Operational
Community WiFi Hotspots
Operational
Nexstream 360 (WiFi / Parental Controls)
Operational
Digital Voice / Fax
Operational
Data Center (Cloud / Edge)
Operational
Managed IT / NOC
Operational
Customer Service / Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance