All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Carrier maintenance (re-scheduled) Thomas Ranch 5/16 May 16, 2025 00:00-06:00 CDT

A fiber carrier for Spicewood's Paleface/Thomas Ranch area will be undergoing re-scheduled maintenance from 12:00am to 6:00am (5/16/2025.)

Starting: 12:00am (Morning of May 16th)
Ending: 6:00am (Morning of May 16th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Posted on May 13, 2025 - 13:18 CDT

Carrier maintenance (Salado) 5/20 May 20, 2025 00:00-06:00 CDT

A fiber carrier for the Salado area will be undergoing scheduled maintenance from 12:00am to 6:00am (5/20/2025.)

Starting: 12:00am (Morning of May 20th)
Ending: 6:00am (Morning of May 20th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Posted on May 12, 2025 - 09:35 CDT
May 14, 2025

No incidents reported today.

May 13, 2025
Carrier maintenance (re-scheduled) (Thomas Ranch) 5/15
Completed - This maintenance window has been pushed back by the carrier to avoid an outage.
Is currently being re-scheduled for 5/16/2025.
May 13, 13:14 CDT
Scheduled - A fiber carrier for Spicewood's Paleface/Thomas Ranch area will be undergoing re-scheduled maintenance from 12:00am to 6:00am (5/15/2025.)

Starting: 12:00am (Morning of May 15th)
Ending: 6:00am (Morning of May 15th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
May 12, 09:54 CDT
May 12, 2025
Carrier maintenance (Thomas Ranch)
Completed - This maintenance has been re-scheduled by the carrier.
May 12, 09:41 CDT
Scheduled - A fiber carrier for Spicewood's Paleface/Thomas Ranch area will be undergoing scheduled maintenance from 12:00am to 6:00am (5/13/2025.)

Starting: 12:00am (Morning of May 13th)
Ending: 6:00am (Morning of May 13th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
May 2, 16:45 CDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Carrier maintenance (Salado) 5/12
Completed - This maintenance window has been cancelled by the carrier.
May 9, 10:48 CDT
Scheduled - A fiber carrier for the Salado area will be undergoing re-scheduled maintenance from 12:00am to 6:00am (5/12/2025.)
Starting: 12:00am (Morning of May 12th)
Ending: 6:00am (Morning of May 12th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
May 8, 18:03 CDT
May 8, 2025
Re-scheduled Carrier maintenance (Salado) 5/9
Completed - Maintenance for 5/9 has been cancelled.
This has re-scheduled this for 5/12 (this coming Monday.)
May 8, 18:00 CDT
Scheduled - A fiber carrier for the Salado area will be undergoing re-scheduled maintenance from 12:00am to 6:00am (5/9/2025.)
Starting: 12:00am (Morning of May 9th)
Ending: 6:00am (Morning of May 9th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
May 8, 11:40 CDT
Carrier maintenance (Salado)
Completed - The scheduled maintenance has been completed.
May 8, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 00:00 CDT
Scheduled - A fiber carrier for the Salado area will be undergoing scheduled maintenance from 12:00am to 6:00am (5/8/2025.)
Starting: 12:00am (Morning of May 8th)
Ending: 6:00am (Morning of May 8th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
May 1, 15:08 CDT
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Partial Outage (Luckenbach, FireFly)
Resolved - This incident has been resolved.

Please contact our support desk at 830-990-1118 if you are still experiencing connectivity issues.
May 5, 13:45 CDT
Update - This incident has been resolved.

Please contact our support desk at 830-990-1118 if you are still experiencing connectivity issues.
May 5, 13:44 CDT
Investigating - We are currently investigating this issue.
May 5, 11:41 CDT
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

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