Investigating - We are currently investigating an issue impacting network performance for some of our Reach 360 customers. The issue is impacting customers sporadically and we are working with directly with our carrier partners to resolve the issue.

Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Dec 17, 08:02 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 17:53 CST
Update - We are continuing to investigate this issue.
Nov 8, 17:52 CST
Investigating - We are currently investigating an issue impacting network performance for some of our Reach 360 customers. The issue is impacting customers sporadically and we are working with directly with our carrier partners to resolve the issue.

Nexstream Customer Service is available and can be reached by phone at 830.990.1118 or text at 512.812.7511, or by email at help@nexstream.net.
Nov 8, 15:46 CST
High-Speed Internet Partial Outage
Gig+ Fiber Operational
5G Wireless Operational
Reach LTE Wireless Partial Outage
Wideband Wireless Operational
Community WiFi Hotspots Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.