All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2025
Nexstream maintenance (Salado)
Completed - The scheduled maintenance has been completed.
Jul 2, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 CDT
Scheduled - Nexstream will be performing scheduled network maintenance to be completed between 2AM-4AM Wednesday, June 2nd.

Customers may notice a brief interruption to internet/TV services during this time.

Should you experience connectivity issues outside this maintenance window, please text Customer Care at 830.990.1118
Jun 30, 08:33 CDT
Jul 1, 2025
Nexstream scheduled maintenance (7/1)
Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:00 CDT
Scheduled - Nexstream will be performing scheduled network maintenance to be completed between 2-4AM Tuesday, July 1st.

Should you experience connectivity issues outside this maintenance window, please text Customer Care at 830.990.1118
Jun 30, 08:20 CDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
6/24/2025 - Hidden Springs outage
Resolved - We are currently seeing this as resolved.

Please contact our service desk at 830-990-1118 if you are still experiencing connectivity issues.
Jun 24, 11:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 10:23 CDT
Investigating - We are currently investigating this issue.
Jun 24, 09:00 CDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
AirGig maintenance (East Fredericksburg)
Completed - This maintenance has been completed.
Jun 18, 13:44 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:30 CDT
Scheduled - Our technicians will be performing some non-service affecting maintenance for AirGig customers in the eastern area of Fredericksburg.

If you experience any interruptions to your AirGig service, please contact our service desk at 830-990-1118.
Jun 18, 10:16 CDT
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