Nexstream Services Status

All Systems Operational

High-Speed Internet Operational

Gig+ Fiber Operational

Gig+ Wireless Operational

Wideband Wireless Operational

Reach LTE Operational

Community WiFi Operational

Nexstream 360 (WiFi / Parental Controls) Operational

Digital Voice / Fax Operational

Data Center (Cloud / Edge) Operational

Managed IT / NOC Operational

Customer Service / Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

Carrier maintenance

Completed - The scheduled maintenance has been completed.
Aug 28, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 00:00 CDT

Scheduled - One of our carriers is undergoing maintenance at this time.

For issues outside of this maintenance window, our support team can be contacted by text at 830-990-1118.
Aug 27, 23:49 CDT

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

Spicewood - Partial Outage (Barton Creek Lakeside)

Resolved - This incident has been resolved.
Aug 25, 23:46 CDT

Monitoring - Our fiber team has implemented a fix and we are actively monitoring the results.
Aug 23, 13:48 CDT

Identified - Our team has identified the issue as fiber infrastructure damage. Estimated time for resolution is currently 8/23/2024.
Aug 22, 15:58 CDT

Update - Our crews have identified an issue and are currently working on a resolution.
Aug 22, 10:35 CDT

Update - Our crews are on-site and actively investigating.
Aug 22, 09:02 CDT

Investigating - We are currently investigating a partial outage for Spicewood's Barton Creek Lakeside area.
Aug 21, 20:05 CDT