All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Carrier maintenance (Thomas Ranch) 7/18 Jul 18, 2025 00:00-06:00 CDT

A fiber carrier for Spicewood's Paleface/Thomas Ranch area will be undergoing re-scheduled maintenance from 12:00am to 6:00am (7/18/2025.)

Starting: 12:00am (Morning of July 18th)
Ending: 6:00am (Morning of July 18th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Posted on Jul 08, 2025 - 18:57 CDT
Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025
Fredericksburg: Weather-Related Service Disruptions
Resolved - We are currently seeing this as resolved.
Please contact our service desk at 830-990-1118 if you are still experiencing connectivity issues.
Jul 5, 08:22 CDT
Monitoring - We are experiencing brief, isolated and intermittent service outages in the Fredericksburg area due to severe weather and related power issues. Our team is actively monitoring the situation and working to ensure stability. At this time, there are no widespread outages.

We appreciate your patience and will provide updates as they become available.
Jul 4, 11:02 CDT
Jul 4, 2025
Jul 3, 2025

No incidents reported.

Jul 2, 2025
Nexstream maintenance (Salado)
Completed - The scheduled maintenance has been completed.
Jul 2, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 CDT
Scheduled - Nexstream will be performing scheduled network maintenance to be completed between 2AM-4AM Wednesday, June 2nd.

Customers may notice a brief interruption to internet/TV services during this time.

Should you experience connectivity issues outside this maintenance window, please text Customer Care at 830.990.1118
Jun 30, 08:33 CDT
Jul 1, 2025
Nexstream scheduled maintenance (7/1)
Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 02:00 CDT
Scheduled - Nexstream will be performing scheduled network maintenance to be completed between 2-4AM Tuesday, July 1st.

Should you experience connectivity issues outside this maintenance window, please text Customer Care at 830.990.1118
Jun 30, 08:20 CDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

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