Wideband Outage

Incident Report for Nexstream Services

Resolved

This incident has been resolved.

Posted Sep 07, 2021 - 22:17 CDT

Update

The issue has been identified and a fix has been implemented. We will continue to monitor the results.

If you have any issues please report to Customer Service by texting 830.990.1118.

Posted Sep 07, 2021 - 22:17 CDT

Investigating

We are currently investigating an impact to our Wideband Wireless Customers in the Fredericksburg area. Our technicians are working to isolate the issue and restore service as quickly as possible.

Posted Sep 07, 2021 - 20:23 CDT

This incident affected: High-Speed Internet (Wideband Wireless).