Partial outage - Stonewall/Hye TX

Incident Report for Nexstream Services

Resolved

This incident has been resolved.

Posted May 17, 2020 - 11:47 CDT

Update

The issue impacting the Stonewall/Hye coverage areas has been resolved. All effected Wideband wireless services have been restored.

Posted May 17, 2020 - 11:47 CDT

Update

We are reaching out with an update on the Internet outage caused by the recent storms.

Our team is actively working on this issue and we expect to have your service restored as early as possible tomorrow, Sunday, May 17, 2020.

We appreciate your understanding and patience as we work to resolve this issue.

Posted May 16, 2020 - 18:52 CDT

Identified

We have identified an issue currently impacting service(s) in the Stonewall/Hye coverage areas. Nexstream technicians are actively working to restore service as quickly as possible. Please subscribe to this alert for updates.

Posted May 16, 2020 - 09:25 CDT

This incident affected: High-Speed Internet (Wideband Wireless).