Partial Fiber outage in Spicewood

Incident Report for Nexstream Services

Resolved

This issue has been resolved. If you are still experiencing connectivity problems give us a text or call at 512.812.7511
Posted Jul 29, 2022 - 14:06 CDT

Identified

The issue has been identified as a localized power outage. We are currently working to restore power and connectivity.
Posted Jul 29, 2022 - 13:39 CDT

Investigating

Fiber customers in Spicewood have experienced in a drop in connectivity this afternoon. We are currently investigating the issue and will update as we address it.
Posted Jul 29, 2022 - 13:26 CDT
This incident affected: High-Speed Internet (Gig+ Fiber).
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