Fiber outage: Spicewood area

Incident Report for Nexstream Services

Resolved

PEC has restored power to the area and network connectivity has returned.

If you are still experiencing connectivity issues call/text us at 830.990.1118.

Posted May 07, 2024 - 14:40 CDT

Identified

Some customers in Spicewood are currently experiencing a service disruption due to a power outage. We are working to identify the problem and restore connectivity.

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Posted May 07, 2024 - 11:23 CDT

This incident affected: High-Speed Internet (Gig+ Fiber).