As always, our Customer Support is available to assist with issues by call or text at 830.990.1118.
Posted Jul 28, 2021 - 13:04 CDT
We have identified an issue causing intermittent connection drops for some Fiber and Wideband Wireless customers in the Fredericksburg service area and are actively implementing a solution to stabilize connectivity for impacted customers.
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The quickest way to report an issue to our technical team is by texting Customer Service at 830.990.1118.
Posted Jul 28, 2021 - 09:25 CDT
This incident affected: High-Speed Internet (Gig+ Fiber, Wideband Wireless).