All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 16, 2025
Nexstream Wideband/Airgig maintenance (12/16)
Completed - The scheduled maintenance has been completed.
Dec 16, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 02:00 CST
Scheduled - We will be conducting maintenance on our wideband/AirGig infrastructure on December 16th, from 2:00am to 4:00am cst (Central.)

Starting: 2:00am (Morning of December 16th)
Ending: 4:00am (Morning of December 16th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Dec 1, 17:40 CST
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Nexstream maintenance (12/10)
Completed - The scheduled maintenance has been completed.
Dec 10, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 02:00 CST
Scheduled - We will be conducting maintenance on some of our infrastructure on December 10th, from 2:00am to 4:00am central (CST.)

Starting: 2:00am (Morning of December 10th)
Ending: 4:00am (Morning of December 10th)
Dec 1, 17:36 CST
Dec 9, 2025
Emergency carrier maintenance (Salado) 12/9
Completed - The scheduled maintenance has been completed.
Dec 9, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 00:00 CST
Scheduled - A carrier for the Salado area will be conducting emergency maintenance tomorrow morning, beginning at midnight (12:00am) and lasting potentially until 6:00am.

Starting: 12:00am (Morning of December 9th)
Ending: 6:00am (Morning of December 9th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Dec 8, 16:45 CST
Dec 8, 2025
Infrastructure construction (Salado, Sterling Meadows)
Completed - The scheduled maintenance has been completed.
Dec 8, 15:45 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:45 CST
Update - Our fiber team has informed us that Carsten Loop and Planeview Drive will need to be offline due to construction here at 11:45am until 1-2pm here today.
Dec 8, 11:25 CST
Scheduled - Our fiber team will be working on infrastructure in the Sterling Meadows, Salado, fiber community Monday, December 8th, from 11:45am - 3:45pm.

Construction will be from:
11:45am 12/5 (Monday morning)
3:30pm 12/5 (Monday afternoon)

No downtime is expected, but our NOC will be monitoring should any issues arise.
Dec 5, 14:49 CST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Internet Outage (Spicewood VFD)
Resolved - This has since been resolved.

Please contact our support desk by text at 830-990-1118 for any lingering connectivity issues.
Dec 4, 14:30 CST
Identified - We have identified an internet outage related to carrier services for Spicewood's Fire Station.
Our NOC is working with the carrier to procure an ETR currently.

For other issues related to internet service, please contact our support desk at 830-990-1118.
Dec 4, 08:51 CST
Dec 3, 2025
Carrier maintenance (Salado) 12/4, 12/5
Completed - This maintenance window has been cancelled.
Dec 3, 23:14 CST
Scheduled - A fiber carrier for the Salado area will be repairing previously damaged fiber cabling on December 4th and 5th, from 12:00am to 6:00am (12/4/2025, and 12/5/2025.)

Starting: 12:00am (Morning of December 4th)
Ending: 6:00am (Morning of December 4th)

Starting: 12:00am (Morning of December 5th)
Ending: 6:00am (Morning of December 5th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Nov 20, 09:06 CST
Nexstream fiber repair (Boot Ranch) 12/3
Completed - The scheduled maintenance has been completed.
Dec 3, 12:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:30 CST
Scheduled - We will be applying a permanent fix to our fiber mainline that was previously damaged on November 26th.

Repairs will take place Wednesday, December 3rd, 12/3/2025.
Beginning 9:30am
Ending 12:30pm
Dec 1, 12:39 CST
Dec 2, 2025

No incidents reported.

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