Nexstream Services Status

All Systems Operational

High-Speed Internet Operational

Gig+ Fiber Operational

Gig+ Wireless Operational

Wideband Wireless Operational

Reach LTE Operational

Community WiFi Operational

Nexstream 360 (WiFi / Parental Controls) Operational

Digital Voice / Fax Operational

Data Center (Cloud / Edge) Operational

Managed IT / NOC Operational

Customer Service / Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 26, 2025

No incidents reported today.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

Boot Ranch Phase 2 - Emergency Fiber Maintenance

Completed - The emergency fiber repair was completed at 2:52 PM, and all services have been fully restored. Our field team is now hands off, and our network operations team will continue monitoring remotely to ensure ongoing stability.

If you have any problems, please text the Nexstream Helpdesk at 830-990-1118, and our support team will be happy to assist.

Thank you for your patience and understanding while we worked to resolve this issue.

-Nexstream Operations Team
Dec 16, 15:36 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 11:25 CST

Scheduled - Nexstream field teams will be performing emergency fiber maintenance this afternoon that may temporarily impact some homes in Phase 2.

Our team is already on-site working to proactively resolve the issue as quickly as possible. We expect all services to be fully restored by 5:00 PM today.

We understand how important reliable connectivity is and sincerely apologize for any inconvenience this may cause. Thank you for your patience and understanding while we complete this necessary work to ensure continued network reliability.

If you have any questions or experience issues after 5:00 PM, please don’t hesitate to reach out to our support team by texting 830-990-1118.

Warm regards,
Nexstream Operations Team
Dec 16, 11:22 CST

Nexstream Wideband/Airgig maintenance (12/16)

Completed - The scheduled maintenance has been completed.
Dec 16, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 02:00 CST

Scheduled - We will be conducting maintenance on our wideband/AirGig infrastructure on December 16th, from 2:00am to 4:00am cst (Central.)

Starting: 2:00am (Morning of December 16th)
Ending: 4:00am (Morning of December 16th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Dec 1, 17:40 CST

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.