All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Salado Maintenance Overrun - Connectivity Impact in Armstrong Loop Area
Resolved - OSP Crew isolated and resolved the maintenance overrun issue at approximately 7:33 am this morning.
Nexstream NOC monitored for stability throughout the day. No further issues.
Jan 13, 17:00 CST
Identified - Nexstream is currently experiencing a service interruption affecting some customers in the Armstrong Loop area between Salado and Holland. This issue is related to an upstream carrier maintenance overrun.

Crews remain onsite and are actively working to restore service as quickly as possible. Some customers have already been restored, though others may still be experiencing an outage at this time. An estimated time of complete restoration is not yet available.

We understand the inconvenience this may cause and appreciate your patience while repairs are completed. Additional updates will be shared as more information becomes available.

Thank you for your understanding,
Nexstream Network Operations
Jan 13, 07:17 CST
Carrier maintenance (Salado) 1/12, 1/13
Completed - The scheduled maintenance has been completed.
Jan 13, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:00 CST
Scheduled - A fiber carrier for the Salado area will be undergoing maintenance for permanent repairs from 12:00am to 6:00am (1/12/2026 and 1/13/2026).

Starting: 12:00am (Morning of January 12th)
Ending: 6:00am (Morning of January 12th)

Starting: 12:00am (Morning of January 13th)
Ending: 6:00am (Morning of January 13th)

Downtime is expected for the duration of this maintenance window.
For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Jan 5, 18:57 CST
Jan 12, 2026
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026
Fiber Cut - Boot Ranch
Resolved - Emergency maintenance has been completed and connectivity restored to all residents. We apologize for the inconvenience and appreciate your understanding.
Jan 3, 20:36 CST
Identified - A fiber cut has been identified at Boot Ranch impacting a limited number of homes in phase 2. Our fiber crew is onsite now and performing emergency repairs to restore service as quickly as possible tonight. Updates will be posted as they are available.
Jan 3, 19:51 CST
Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

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