All Systems Operational

High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Nexstream maintenance (Fiber communities) 9/23 Sep 23, 2025 02:00-04:00 CDT

We will be performing routine network maintenance for the following communities from 2-4am cdt Tuesday, September 23rd.

Communities:
Alora Mae
Archray
Boot Ranch
Frieden

Starting: 2:00 am (Morning of September 23rd.)
Ending: 4:00 am (Morning of September 23rd.)

If you experience issues outside of this connectivity window, please contact our support desk at 830-990-1118.
Posted on Sep 17, 2025 - 17:31 CDT

Nexstream maintenance (Fiber communities) 9/24 Sep 24, 2025 02:00-04:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 17, 2025 - 17:39 CDT
Scheduled - We will be performing routine network maintenance for the following communities from 2-4am cdt Wednesday, September 24th.

Communities:
FireFly
Hidden Springs
Salado

Starting: 2:00 am (Morning of September 24th.)
Ending: 4:00 am (Morning of September 24th.)

If you experience issues outside of this connectivity window, please contact our support desk at 830-990-1118.
Sep 17, 2025 - 17:36 CDT
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Fiber Impact - Salado/Armstrong Loop
Resolved - Our technician has completed work, and we are currently seeing this as resolved.

Please contact our customer support line by text at 830-990-1118 if you are still experiencing connectivity issues.
Sep 15, 13:43 CDT
Identified - We are aware of a localized fiber impact/cut in Salado that is affecting a couple homes. This damage is the result of digging without calling 811 for utility locates beforehand.

✅ Our first available splice crew has been assigned and working to remediate the issue as quickly as possible.

⏱ Estimated time for repair: 12:00 PM on Monday, September 15.

⚠️ A friendly reminder: Always call 811 before you dig, and please encourage your neighbors to do the same. This simple step helps prevent service disruptions and keeps our community connected.

We appreciate your patience while we work to restore service.

— Nexstream Network Team
Sep 14, 12:43 CDT
Sep 14, 2025
Partial Outage, Wideband - (Fredericksburg)
Resolved - This incident has been resolved.
Sep 14, 00:52 CDT
Monitoring - We’ve identified the issue and restored service. An emergency maintenance window has been scheduled for tonight after midnight to replace the faulty network hardware component. Our team will continue closely monitoring throughout the day until the replacement is complete.

We apologize for the interruption and sincerely appreciate your patience and understanding.
Sep 13, 13:16 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 13, 12:28 CDT
Sep 13, 2025
Sep 12, 2025
Partial Outage, Wideband - (Fredericksburg)
Resolved - This incident has been resolved.
Sep 12, 23:25 CDT
Investigating - We are currently investigating this issue.
Sep 12, 22:41 CDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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