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Scheduled Maintenance

Carrier maintenance (Salado) 12/4, 12/5 Dec 4, 2025 00:00 - Dec 5, 2025 06:00 CST

A fiber carrier for the Salado area will be repairing previously damaged fiber cabling on December 4th and 5th, from 12:00am to 6:00am (12/4/2025, and 12/5/2025.)

Starting: 12:00am (Morning of December 4th)
Ending: 6:00am (Morning of December 4th)

Starting: 12:00am (Morning of December 5th)
Ending: 6:00am (Morning of December 5th)

For connectivity issues outside of this timeframe, please contact our support team by text at 830-990-1118.
Posted on Nov 20, 2025 - 09:06 CST
Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Upstream carrier routing
Resolved - Our network engineer has re-routed traffic fully.
This incident has been resolved.
Nov 25, 22:03 CST
Identified - We’ve identified an upstream provider outage and currently routing around their network.

Please give a few minutes for convergence.
Our NOC is currently monitoring the situation.
Nov 25, 16:56 CST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025
Upstream carrier issues
Resolved - This incident has been resolved.
Nov 22, 14:13 CST
Identified - We have re-routed traffic around the affected carrier and are monitoring the situation.
Nov 21, 13:46 CST
Nov 21, 2025
Nov 20, 2025
Partial fiber cut (Salado)
Resolved - This incident has been resolved.
Nov 20, 03:00 CST
Identified - We have identified a fiber cut in the Salado fiber community affecting a small number of clients along Armstrong Loop.
We are currently working on an ETR and dispatching a fiber technician.
Nov 19, 14:52 CST
Nov 19, 2025
Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

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