All Systems Operational
High-Speed Internet Operational
Gig+ Fiber Operational
Gig+ Wireless Operational
Wideband Wireless Operational
Reach LTE Operational
Community WiFi Operational
Nexstream 360 (WiFi / Parental Controls) Operational
Digital Voice / Fax Operational
Data Center (Cloud / Edge) Operational
Managed IT / NOC Operational
Customer Service / Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Boot Ranch emergency maintenance
Completed - The scheduled maintenance has been completed.
May 17, 17:20 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 12:20 CDT
Scheduled - We are undergoing emergency maintenance for our Boot Ranch customers at this time.
May 17, 12:17 CDT
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Fiber carrier maintenance (Spicewood)
Completed - The scheduled maintenance has been completed.
May 9, 05:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 23:59 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 3, 20:16 CDT
Scheduled - Our fiber carrier for Spicewood will be performing scheduled maintenance at this time.

This work is scheduled to begin at 11:59pm (midnight) on 5/08/2024, and conclude at 6:00am, 5/09/2024.

We apologize for any inconvenience this may cause. If you experience any connectivity issues outside this window give us a call/text at 830.990.1118
May 3, 20:14 CDT
May 8, 2024
May 7, 2024
Fiber outage: Spicewood area
Resolved - PEC has restored power to the area and network connectivity has returned.

If you are still experiencing connectivity issues call/text us at 830.990.1118.
May 7, 14:40 CDT
Identified - Some customers in Spicewood are currently experiencing a service disruption due to a power outage. We are working to identify the problem and restore connectivity.

Please subscribe to the status page for updates by text or email
May 7, 11:23 CDT
May 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage